What is NBC's policy on applying discounts and promos?

• A. Use only approved promotions per guidelines; ensure eligibility and proper documentation.
• B. Apply any advertised promotion at the cashier if the item is popular.
• C. Create a new discount on the fly to close the sale.
• D. Offer a courtesy discount to all guests regardless of policy.

Answer: (A)

Discounts and promos must be used only if they’re part of approved promotions with clear eligibility rules and proper documentation. This keeps pricing consistent, protects margins, and creates an auditable trail showing who qualified and when the discount was applied. Before applying any discount, verify that it matches the promotion’s terms and conditions and record it in the sale so there’s a clear record. Using unapproved promotions, or creating discounts on the fly, or offering a courtesy discount to everyone ignores the established guidelines and can lead to unfair treatment, revenue loss, and policy violations.